| The Canadian Trail House is dedicated to customer service. Endurance Tack is our specialty. We also feature a full line of Trail Riding Tack and other BioThane® Accessories.
I ensure we use only the best supplies with the best craftsmanship and I guarantee the workmanship of our products. That means that you will never pay a labor cost if your BioThane® Tack product, made by Canadian Trail House, needs repair. This is a lifetime guarantee. You pay the shipping. Hardware and strapping costs may apply Custom orders are welcome. Orders sent by express post or air mail unless otherwise requested. More information is available in the links or feel free to speak with me directly.
Paddi Sprecher Quality creates its own reputation! |
PRIVACY POLICY
Contact information supplied to us will only be used for the dispatch of your purchase. You will not be placed on any mailing list and information will not be supplied to any third parties.
REFUND & RETURN POLICY
NO RETURNS WILL BE ACCEPTED WITH OUT AUTHORIZATION FROM
CANADIAN TRAIL HOUSE
Refund of Featured Products
If you are not completely satisfied with your purchase of any of our featured products, please advise us within 14 days of receipt of purchase. Your product purchase price will be refunded once the product has been returned in its original condition within 21 days of purchase.
Shipping costs are the responsibility of the purchaser and will not be refunded. Refunds will be given in the manner product has been paid for and will be paid in the currency of purchase.
Refund or Return of Custom Made Products
There are NO REFUNDS FOR CUSTOM sized tack.
Dixie Midnight No Sweat Vent pads may not be returned if cut.
Skito pads and Carousel tights may not be returned unless workmanship is defective. These items are to be shipped directly to the manufacturer.
Please contact CTH for address.
A copy of the original invoice must be returned with product.
A 20% restocking fee may apply.
United States and International Clients
Items must be returned by mail. UPS or other couriers will not be accepted. Please call for instructions before shipping items.